Digital Transformation 101: It’s All about People

Posted by swarmcontent under Human Resources
From https://blog.userlane.com 1919 days ago

Many people often connect digital transformation solely with technology.

However, technology only represents a set of instruments that allows companies to create meaningful innovation that revolves around people and their needs.

When we talk about digital transformation, we do not simply mean implementing more software in a business. Digital transformation is a change in corporate strategy that affects every aspect of the company. Particularly, the strategy is linked to changes in the management mentality and the scope of operational and non-operational activities aimed at creating a flawless customer experience.