That difficult customer or co-worker is screaming abuse. You’re tempted to run away. But you need to sort the situation out quickly. What can you do? Try these four techniques for handling aggressive behaviour in the workplace.
Four steps for handling aggressive behaviour - Difficult People Made Easy
Posted by
eleanor_shakiba under Human Resources
From http://difficultpeoplemadeeasy.com.au 3237 days ago
Made Hot by: businessluv on June 12, 2015 6:54 am
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Comments
3233 days ago
OK. I just have to ask. Have you ever met someone you could NOT get along with -- under any circumstances? What did you do?
3228 days ago
thank you for your question.
I'm sure everyone has met people who are challenging to get on with. In this situation I personally choose where I place my attention, focus and energy. I actively make choices about who I work with and spend my leisure time with. This helps me minimise the impact of difficult relationships and leave my attention free to focus on those who energise and inspire me.