How to manage difficult people

Posted by CorporateCoachG under Human Resources
From http://www.corporatecoachgroup.co.uk 4011 days ago
Made Hot by: centrifugePR on May 1, 2013 6:43 am

The art of managing difficult people.

Urgent message:
You may have been told that, whenever you are in a conflict situation, you should always tell people “How they make you feel”.

Warning: this is wrong advice.

It is dangerous advice.

If you want to know why it is wrong and dangerous advice, and if you want to know what you should do instead, then please read on……

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Comments

Written by tcamba
4011 days ago

Always think with your head not with your heart when you are working with difficult people. It's best that you do not let them get to you. You're better than them and you should show it. Thanks for the awesome share in Bizsugar!

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