It is a bit mind-boggling to think that any company would outsource HR and submit their employees to the frustrations of self-service HR. It’s not like the company decision-makers don’t have any experience with screaming simple words over and over into a phone trying to get a dumb-witted voice recognition system to recognize real words, or with sitting through an endless number of clicks and searches for the answer they seek online.
Self-Service HR: Really?!
Posted by sjvn under Human ResourcesFrom http://www.techpageone.com 4048 days ago
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