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What is expected of the first line manager?

If you are a first line manager, then you are expected to:

1. Manage the daily tasks
2. Manage the various personalities in the team
3. Continue to do much of the spade work yourself
4. Manage the customer’s complaints and questions
5. Manage the difficult senior managers

So you want and expect the proper training.

What is the proper training for a team leader- front line manager?

If you want to know, then please read on………………..