BizSugar.com › Management › Happy Clients Are Repeat Clients

A lot of effort is put into gaining clients and capturing market share. Companies spend millions of dollars on advertising and marketing campaigns annually to gain clients; once those clients come through the door, no one wants to lose them.

Focusing on customer satisfaction is critical, because happy clients become repeat clients. Maintaining clients is even more important for small businesses. By following three simple tips, you can help ensure your clients become happy, repeat clients.