It's Friday Night. Do You Know Where Your Customers Are?

It\'s Friday Night. Do You Know Where Your Customers Are? - http://smallbiztrends.com Avatar Posted by SJC under Management
From http://smallbiztrends.com 2794 days ago
Made Hot by: maestro68 on April 8, 2015 2:56 pm
It’s about 10 p.m. on a Friday night and we have a magic window so we can see what three different businesses are doing about customer service.
Yes, Friday night. It’s a big world. There are customers out there who are already in Saturday morning, and others are still working on Friday afternoon. And some customers want help on Friday nights.
I’m a business founder and business owner and I’ve been there. Have you?





Comments


Written by lyceum
2790 days ago

I wonder how the author, Tim Berry, is handling customer service at Palo Alto Software?



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