Caring for your customers can be a serious competitive advantage. But you cannot claim you put your customers first until you actually do that. The money quote does not get that way without you doing a bit of "show me the money" work.

When I talk to business owners about customer conversations, the ones who can claim success, those whose customers go back to time and time over receive this kind of feedback - you show me you care, you're easy to talk with, you solve the problem.





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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!