4 Ways to Kill Scope Creep

Posted by thursdayb under Marketing
From http://freelanceswitch.com 5181 days ago

Some clients just keep asking for a little more: a four page website design can turn into a design plus copy or even a design plus copy plus marketing. It often happens just a little request at a time, as the scope of the project creeps ever larger. Scope creep isn’t always an entirely bad thing, of course. As long as your clients are willing to pay for the work that goes along with a bigger project, it can be beneficial. Depending on the situation, there are several responses you can offer to a client with a case of scope creep.

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Comments

Written by yoni67
5181 days ago

Excellent, highly-informative article. I to am a writer and strongly identify with the content. I'm so used to clients who are satisfied with the product but then change their minds. It starts with a change here and there which oftentimes turns into a re-write. The fact that I have followed all instructions to the "T" makes it even more frustrating. I'm fine with making changes as long as I'm compensated for it...but clients have the tendency to think it's on the house. Not wanting a dissatisfied client on my hand, I usually relent and do the extra work for free.

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