On average, loyal customers are worth up to 10 times as much as their first purchase.
This is because a loyal customer comes back for more, often buying into upsells and cross sells.
Clearly, it pays to build a loyal customer base.
Believe it or not, building customer loyalty doesn’t have to be difficult. Just think in reverse, if you were a customer, what would you want?
5 Creative ways to build loyalty with you clientsPosted by dschneid2010 under Marketing
From http://www.i-resources.co.uk 2800 days ago
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