5 Ways Social Media Can Kill Customer Loyalty

5 Ways Social Media Can Kill Customer Loyalty  - http://blog.fusionalliance.com Avatar Posted by BLASTanna under Marketing
From http://blog.fusionalliance.com 3232 days ago
Made Hot by: Small Business News on April 25, 2012 3:10 am
Social media is a great tool to build customer loyalty when done right. Learn 5 ways to make sure your social media practices don't kill your customer loyalty.





Comments


Written by nialldevitt
3230 days ago

I've also seen similar situations like your Moosejaw example and it's pretty annoying to be ignored, especially when you're a customer or potential customer. Great info & thanks for sharing here on Bizsugar.



Written by Sian Phillips
3231 days ago

Great post and so true. I also sometimes see updates that can be condescending or a bit rude about customers or clients - a huge no no in my opinion. Thanks for sharing on Bizsugar.com



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