5 Ways Social Media Can Kill Customer Loyalty

Posted by BLASTanna under Marketing
From http://blog.fusionalliance.com 4383 days ago
Made Hot by: Small Business News on April 25, 2012 3:10 am

Social media is a great tool to build customer loyalty when done right. Learn 5 ways to make sure your social media practices don't kill your customer loyalty.

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Comments

Written by nialldevitt
4380 days ago

I've also seen similar situations like your Moosejaw example and it's pretty annoying to be ignored, especially when you're a customer or potential customer. Great info & thanks for sharing here on Bizsugar.

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Written by Sian Phillips
4382 days ago

Great post and so true. I also sometimes see updates that can be condescending or a bit rude about customers or clients - a huge no no in my opinion. Thanks for sharing on Bizsugar.com

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