5 Ways Your Team Is Making You Look Bad AND How To Fix It Quick

Posted by JadeSM under Marketing
From http://www.retailmavens.com 3783 days ago
Made Hot by: NanoTechnologyMedia on December 16, 2013 8:47 am

Have you ever had to hire new staff around the holidays and found it difficult to find the time to get them trained well? Come on. Be honest. I know I am not the only retailer that happened to!

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Comments

Written by AngelBiz
3780 days ago

The bottom line is you have to properly train them in customer service before putting them in front of customers. Doing this with temporary workers around Holidays is a real challenge because you don't have time to do it. Besides, they will be there for only few weeks, so why bother spending all the time and money on them. But it is essential to provide guidelines and set the expectations for customer service to avoid being looked bad.

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