BizSugar.com › Marketing › 8 Expert Advices on Building a Relationship with your Customers

“The purpose of business is to create and keep a customer.” -Peter Drucker (Management Consultant)

A customer is the best friend of any small business owner and their relationship is key to any marketing strategy. Customers play a vital role in brand building and positioning your products in this competitive market. There may be many reasons why a customer/client may have left you. Some of the common reasons that you are bound to hear from them are: