IP telephony has definitely gone mainstream. The value propositions for IP telephony include: • Reduction in cost of moves, adds and changes (plug-n-play). • Reduction in toll costs (everything on IP). • Opportunities for centralization of call control (data center telephony). • Virtualization of contact center (agent location independence). • Business continuity (disaster recovery).
The Changing Value Proposition for VoIP
Posted by
mona19 under Marketing
From http://www.voipoholic.com 5622 days ago
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