The reason I can count on Apple providing a top-notch experience is that they take careful steps to control all parts of the experience. From iTunes and the AppStore to the exclusion of Flash, they make sure it's the best experience they can give at the greatest profit margin to Apple. (While Steve Jobs claims correctly that Flash is buggy, the likely reason it’s excluded is that it is a great platform for casual gaming. Why pay for games in the AppStore when you can play Flash games for free?) While I would like to see Flash supported on the iPhone, I get it is not and don’t really mind too much.

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