Do Not Say Sorry To Retain Customers | M4B Marketing | Small business news; tips; networking

Posted by m4bmarketing under Marketing
From http://www.m4bmarketing.com 4200 days ago
Made Hot by: Webdev1 on May 27, 2013 12:00 pm

Have you ever gone to repurchase your favourite product or service only to find it is not available? Often you will hear or read a sign that says sorry. Instead of disappointing your customers here are ways to make sure your business can retain them and not say sorry.

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Comments

Written by HeatherStone
4200 days ago

Hi Susan,

Didn't know where you were heading with this post when I saw the title but I completely agree with your conclusions. Customer disappointment isn't a good thing. Minimize it to the best of your ability and your customers will always come back.

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