Do You Think Your Customers are Morons?

Posted by UPmarketArt under Marketing
From http://smallbusiness.uprinting.com 4177 days ago
Made Hot by: LoopLooper on November 19, 2012 6:33 pm

How simple it too simple?

It depends on who you're selling to.

What do you think of Debenham's move?

Who Voted for this Story

Top BizSugar Users

This week's most active BizSugar users. Join Them!

Comments

Written by lyceum
4173 days ago

No, I try to attract customers who are not morons. But sometimes, they are wrong, and I have teach them a lesson! ;) I like the example of using plain language and not tech jargon. I have a mission to do in the beverage industry...

- 1 +

Written by UPmarketArt
4173 days ago

Whoever said "the customer is always right" has actually done a huge disservice to the customer service industry as a whole. thanks for sharing!

- 0 +

Written by DebMark
4174 days ago

What a title! I dare anyone to answer "yes." - Deb

- 0 +

Written by UPmarketArt
4173 days ago

Hi Deb! I know quite a few people from my past jobs who do think this- but they'd never say it out loud. I feel some business owners and managers get desensitized over time and unwittingly dehumanize their customers in their minds - thus leading them to think things they wouldn't otherwise, if that makes any sense.

- 0 +