BizSugar.com › Marketing › Free Book Excerpt: Ignore Your Customers (And They\'ll Go Away)

Businesses all agree: you must serve customers well. But in today’s always-on digital ecosystem, this has been ramped up to the umpteenth degree. If you ignore your customers on the many different channels in which they communicate, they might just go away — for good.

Micah Solomon’s book, Ignore Your Customers (And They’ll Go Away), hammers this point home. A few weeks ago I reviewed his book and gave it a 5-star rating. (Read: Review of Ignore Your Customers)

And now we’re excited to bring you an exclusive 3-chapter excerpt of his book. Scroll down to the end of this article for the download link — but first let me tell you a little more.