Free Book Excerpt: Ignore Your Customers (And They'll Go Away)

Free Book Excerpt: Ignore Your Customers (And They\'ll Go Away)  - https://smallbiztrends.com Avatar Posted by lyceum under Marketing
From https://smallbiztrends.com 51 days ago
Made Hot by: AmyJordan on February 20, 2020 11:18 am
Businesses all agree: you must serve customers well. But in today’s always-on digital ecosystem, this has been ramped up to the umpteenth degree. If you ignore your customers on the many different channels in which they communicate, they might just go away — for good.

Micah Solomon’s book, Ignore Your Customers (And They’ll Go Away), hammers this point home. A few weeks ago I reviewed his book and gave it a 5-star rating. (Read: Review of Ignore Your Customers)

And now we’re excited to bring you an exclusive 3-chapter excerpt of his book. Scroll down to the end of this article for the download link — but first let me tell you a little more.





Comments


Written by Inspiretothrive
45 days ago

Hi Martin and Anita, I can't imagine ignoring a customer. If I did it means they were very rude and demanding and I would NOT keep them as a customer. I would find ones I love working with :)



Written by lyceum
45 days ago

Lisa: Good to hear!

Best Premises,

Martin



Log in to comment or register here.
Subscribe

Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!