BizSugar.com › Marketing › How to Create a SaaS Knowledge Base Your Customers Will Love

Creating a great customer experience has never been more important, especially if you’re a SaaS company.

Your customers deserve a great experience and this is why it is important to support them with every tool in your arsenal. SaaS tools aren’t always perfectly self-explanatory, and to ease a number of support tickets and provide a self-serve option, you should be providing a knowledge base.