There are many ways to improve customer retention. And it easy to do what others suggest as the best approach.This can lead you to use the wrong process that may not achieve results. The reason why is it depends on what works best for your business and customers.
Improve Customer Retention The Smart Way
Posted by m4bmarketing under MarketingFrom http://www.m4bmarketing.com 4224 days ago
Made Hot by: bloggerpalooza on May 2, 2013 1:00 pm
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Comments
4224 days ago
I agree with the importance of gathering feedback to customize interaction with customers, but it seems to me that this approach will always be at odds with efforts to simplify your process. Also, the number of segments created to accommodate customer preference will become a greater challenge as your business scales. I'm wondering about how these two objectives--customization and simplification--can be reconciled.
4224 days ago
Susan