BizSugar.com › Marketing › Process Pragmatist: Grid Position: Get your team RACIng (Part 2 of 2)

In the last Process Pragmatist article, I described a few uses of responsibility matrices to improve organizational coordination and combat the avoidable problems of poor productivity, lost revenue, frustrated employees, and alienated customers that frequently arise when staff members lack clarity about who has responsibility for work. This article continues that exploration with another RACI grid variant, taking a deep dive into a detailed procedure and a free spreadsheet tool for automatically generating position descriptions that accurately capture work interdependence.

I'll start by talking about the advantages of this approach, then describe the work products it generates. I'll then outline at a high level one approach to creating the responsibility matrix/position descriptions. Finally, I'll present a detailed procedure for using the automated tool and a link to the tool itself.