Today, online spending is a force to be reckoned with as shoppers prioritize convenience and customization over brick-and-mortar customer service.In fact, the total value of online purchasing broke $870 billion in 2021, and ecommerce now accounts for 16% of all retail sales.With this uptick comes greater expectations among customers — ecommerce shoppers want real-time customer service, mobile-optimized experiences, and personalized buying experiences.

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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!