Business mistakes happen. When they do, multi-billionaire Warren Buffett says that you should get it right, get it fast, get it out, and get it over.
The Billionaire's Guide to Handling Major (and Minor) Business Mistakes
Posted by ShannonW under MarketingFrom https://blog.scottsmarketplace.com 2661 days ago
Made Hot by: centrifugePR on December 18, 2016 5:40 pm
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2656 days ago
Thanks for sharing Matt's post and I think most BizSugar contributors would agree that when a client facing mistake occurs -- for example one involving money -- transparency is the ONLY option. But I wonder if some entrepreneurs shoot themselves in the foot by pointing out mistakes to their customers and clients that no one would notice. For example, drawing attention to a video or blog post they are second guessing or agonizing in front of clients about something they forgot to mention in remarks delivered at a conference. In other words, there's a difference between mistakes that will cost a client and tarnish your reputation and efforts that no one has complained about but don't live up to your own expectations. And it's important to understand that difference.