Retention and attrition rate, also known as churn rate is a critical business metric, particularly for SaaS or subscription based businesses. In this article, you will learn what this metric is all about and find a simple calculator so you can figure out churn for your own business.
What is retention and attrition (churn) rate? And how do you calculate it?
Posted by
adamjayc under Marketing
From https://startupbonsai.com 185 days ago
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