What Paths Do Your Customers Follow to Take Action?

Posted by m4bmarketing under Marketing
From http://www.m4bmarketing.com 4323 days ago
Made Hot by: lyceum on July 16, 2010 7:10 pm

If you are in retail you can watch customers come into your store, browse, walk around and then come up to the cash register with their purchases.You can also see if they walk in, have a glance around and then walk out. These actions are just as important to know if you have a website. Luckily it is not difficult to track these action paths.

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Comments

Written by ShawnHessinger
4321 days ago

There are all kinds of data collection systems from Google Analytics to other systems and the data they collect can be really valuable and interesting.

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Written by ajayjoya
4322 days ago

Customer actions, we must track them to find what they want and how they want it. nice post.

thanks

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Written by m4bmarketing
4322 days ago

Thanks Ajay. I only wrote this because talking to a number of small businesses they said they don't even look at any stats.

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Written by yoni67
4323 days ago

Susan,

Great post and great information! Statcounter looks interesting perhaps I will give it a try. It's important to learn the behavior of clients, as the photo in your blog so aptly points out!

Yoni

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Written by m4bmarketing
4322 days ago

Hi yoni,

Try out the free version as it can really help.

Susan

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