There are A TON of online review sites today, and more and more consumers are using these sites to share their insights and feelings about your company. But online review sites like Angie’s List, TripAdvisor and Citysearch are not just beneficial for the consumers—they’re also extremely beneficial to your business. Some companies choose to ignore online review sites, and this is not a smart business move...

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Written by HeatherStone
2728 days ago

It's crazy to ignore feedback, especially public feedback. Even if it's negative, reaching out and trying to make things right is always better than staying silent...and it could have a more positive impact on your brand than you know.



Written by bigmoneyweb
2729 days ago

Excellent post about responding to online reviews. Your customers are going to be talking about you whether or not you are part of the conversation. The stories they tell are based on the experiences you provide them. If you want them to tell better stories, provide them with better experiences!



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Share your small business tips with the community!
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Share your small business tips with the community!