BizSugar.com › News › Shopify Data - Customers Want Free and Fast Shipping (Returns, Too!)

E-commerce customers want free and fast shipping according to The Future of Commerce 2021 report by Shopify. The report by the e-commerce platform highlights trends in shifts in consumer behavior regarding e-commerce.
According to the report, consumers are looking for more interactions rather than mere transactions. More and more e-commerce customers are looking for speed, access to capital, faster ways to pay with digital wallets, and more flexible payments like installments.