BizSugar.com › News › These 3 Things are the Biggest Online Holiday Season Pains for Retailers

Speed, cost, and seasonal increase in volume are the biggest holiday shopping season pain points for retailers.
This according to a new survey by Simplr, which looked at the pulse of small-medium sized e-commerce retailers handling customer service inquiries to determine how businesses were getting ready for the holiday shopping season. The survey also identified opportunities and challenges facing online retailers.