No business owners feel good about losing customers. Do you want to your customers back? Facing your old customers and asking them to do business with you again requires a lot of courage. In the online world, however, this barrier is completely removed.





Comments


Written by HeatherStone
2645 days ago

Really great information, Wayne! I think most businesses don't worry nearly enough about why they aren't retaining customers. And it is, as we know, much cheaper and easier to market and sell to existing customers than to go out and acquire new ones.



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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!