How do we know when we've failed? How do we know when we've succeeded? If we don't make the effort to include customers ' needs and desires in our interaction with them, and our competitors do, what message does this send? Are you inviting user feedback?
Feedback as Your Secret Online Marketing Tool
Posted by cre8pc under Online MarketingFrom http://www.usabilityeffect.com 5925 days ago
Made Hot by: on September 2, 2008 5:26 am
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