BizSugar.com › Online Marketing › Top 10 Ways to Save Your Online Reputation in 2009

Have you ever thought about how your customer service can affect search results for your business?

Before the Internet you could make a customer really mad and they couldn't do much about it. They could tell everyone they know not to go to that business, but eventually their anger would pass and they would move on. Their ability to hurt your business was limited by how many people they told and who passed on the information. That was before the Internet. Today a bad review left online can show up high in search results for years — long after the issue is resolved.