BizSugar.com › Online Marketing › Customer Experience and How to Better It!

Okay, we’ve all been there…and some of us it appears get more hassled by poor Customer Experience (CX) than others and at my age that’s something I well know!

But if you’ve ever been an entrepreneur, a person who has had their own business whether it be owning a restaurant or a SaaS company or even a food truck…the fact is, our most important asset is NOT the bricks or mortar or even our employees….in my world it’s your customers.

They “give” you every bit of the success you deserve and for that to make sense, you’d perhaps need to understand what CX is – and what it means to the SMB owner too!