BizSugar.com › Online Marketing › How to Make Your Hotel a Rockstar in Upselling with a Quality Touch of Oaky

Customer acquisition is one of the primary goals of the hotel industry. We might see some differentiation in how hotels go about it. But at the end of the day, the primary motive is the same to increase occupancy and revenue.

I have worked in a call center and at the hotel front desk taking hotel reservations. And at this point there often is a clear intent from the customer to make an educated booking decision.

But the upselling process could be intimidating and challenging both for me representing the service provider and the customer.

What if there was a more effective way available to increase revenue without raising the price that takes out the friction and intimidation of upselling?