"When a customer visits a website, if the site knows well about the visitor and understands the preferences of the person without inquiring about them, and is able to offer relevant information and products, just as a shop assistant might of store they often visit, then there is nothing more efficient for the company or the consumer for that matter."

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Written by 33interactions
5566 days ago

Yes, I think too many people focus on the visual design when designing a website rather than the interaction design. Understanding the user goals (i.e. what they want to achieve when visiting your site) of your online audience is the first step to designing any site.



Written by ShawnHessinger
5568 days ago

Agreed. Ease of navigation and knowing your customers and their needs are probably the most important factors to making your Website effective.



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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!