Canned messages and impersonal responses could be causing you to lose sales and customers. The customer experience starts at the very first interaction they have with your company, whether that is on your site, through email, or clicking through an ad. That experience does not end until they are no longer your customer which hopefully will never happen.





Comments


Written by crom84
2024 days ago

Agreed Dave, seems like "personalizing" corporate communications is the key.



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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!