Should you invite your customers to resolve their customer service issues via Twitter? You can't always prevent them from doing so, but it might not be the best use of this very public platform.
Resolve Customer Service Issues via Social Media?
Posted by righthand under Online MarketingFrom http://righthandplanning.com 3426 days ago
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“Javelyn: Thanks for sharing these ideas. I see the potential for a...”
“Adam: Thanks for your response and input on how to do posts reels on...”
“Yeah, that's a difficult one to solve.
There are a few things you can do,...”
“Mike: Attention grabbing headline! I will bookmark your post and read...”
“The hard thing with the timing, is if you have an international audience...”
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