Everyone knows who the top performers are in the professional league of ecommerce. But what many don’t know, is that they face stiff competition from the upstarts at the bottom of the IR 500. Success in ecommerce is dependent on a number of factors: dedication to customer service, delivering a great customer experience, product selection and knowledge, excellent logistics, mobility, community and passion. As we kick off the 2013 football season, take a look at how the biggest and smallest players in ecommerce make a difference.
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