Throughout our research with small businesses, we see an ongoing theme when it comes to web services…they don’t know what they need, when they need it and how it exactly helps their business. Much of this is still a black box to them and this sentiment is rings true regardless of age, gender and business type. Even those who have a pretty robust web presence still have a limited understanding on what services or products are required to help take them to the next level. In short, there is an educational gap.
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