There are two things that businesses of all sizes need: call management and customer relationship management (CRM).
After all, if you are not properly maintaining each client’s calls, orders and overall satisfaction, it will be very difficult to turn them into a repeat customer. Because of this, it is common for businesses to utilize CRM tracking software and cloud-based call management together.
Effective immediately, RingCentral’s call management has been integrated into Zoho’s CRM with the intention of making this entire process as easy as possible, the company says.
RingCentral Call Management Now Available in Zoho CRM
Posted by lyceum under Products and ServicesFrom http://smallbiztrends.com 3205 days ago
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