Customer Relationships - Your first instinct on seeing a negative online review may be to immediately and vigorously defend your business. But don't overreact. You may well be able to turn the situation ...
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“Yes! Years ago, I visited Zappos (when I started crowdspring) to learn...”
“Ross: Did you read about Zappo's library with books on happiness?
All the...”
“Lisa: We have follow along and see what will happen in the future....”
“I agree with you on that with Google and more reasons as well....”
“I have not seen it yet, I think. I have mixed feeling about Google and how...”
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