#1 Key to CRM Implementation Success: User Adoption

Avatar Posted by LukeRussell under Resources
From http://www.resolvcrm.com 4473 days ago
Made Hot by: James John on August 26, 2012 3:52 am
I was recently asked what I believe drives a successful CRM implementation.  Is it glitzy software?  Is it solving a big problem with a lot of ROI?  Is it having a project sponsor that pushes CRM down the corporation’s throat?  ...





Comments


Written by DNB_UK
4448 days ago

User adoption is definitely one of the critical success factors for a successful CRM system.



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