BizSugar.com › Sales › 10 Key Tips for Maintaining your Clientelle

Research as shown that it costs five times more to find a new customer than it does to retain your existing customers. Small changes in your business have a significant impact on your customers and how they recognize the quality of the product or service that your company offers.

These small changes make a difference in customer loyalty and high churn rates. This article shines a spotlight on a few tips to go above and beyond on your customer service, helping you to hold onto your current clients.