BizSugar.com › Sales › Metrics – Lots & Lots of Metrics

Readers of this blog have seen a lot about the indispensable value of metrics. First, ya’ gotta’ have a defined process. Then ya’ gotta’ measure it. That’s the only way to know if improvement has occurred or not, and at what rate. It’s the only way you can prove your dedication to continuous improvement. Show me the data! If you don’t have data, you’re just blowing smoke.