I exaggerate not. I was standing on line recently doing my holiday shopping and someone asked for pink bubblegum vodka. Without batting an eye, the clerk came from behind the counter and shared with the customer that she would search the inventory and see if she had something that would suit her taste.
Pink bubble gum vodka and customer research - Malla Haridat
Posted by
mallaharidat under Sales
From http://mallaharidat.com 3925 days ago
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Comments
3925 days ago
Such a great story. I think customer research and customer service can be the same idea, in fact. Sometimes figuring out how to satisfy your customers' needs is a life-long or career-long activity. But, in the end, you'll build a better business as a result.