AIR-RAGE at JFK: A Biz/News Story I HAD to Write About!

Posted by yoni67 under Self-Development
From http://halva67.wordpress.com 5007 days ago
Made Hot by: ShawnHessinger on August 11, 2010 5:11 am

Was it the act of a lunatic?

Or was it the act of a businessperson, sick of dealing with horrible customers, who said, "I'm mad as HELL and I'm not going to take it anymore!!!"

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Comments

Written by ShawnHessinger
5006 days ago

As I also commented on the new "Crosby, Stills and Nash" post, I apologize for whatever became of the original. I'm looking into it and have sent you a followup e-mail.

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Written by yoni67
5006 days ago

Alan, Duncan, Ofira, Susan and Brian,

Thanks for responding. Whatever directions your feelings go in, this has certainly become newsworthy. Brian, great commentary! Bottom line: this guy was pissed off and he walked off the job in a way most dream of doing!

Yoni

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Written by Brian Kay
5006 days ago

Hmm! If you believe 'the customer is always right' then there is only one side to take. The best part of this story is that it shows how ridiculous it is to believe in absolutes like 'the customer is always right'. It should also be noted that this guy was professional enough to remove himself from a situation in which he must have felt like striking back. If had been able to wait another half hour he could have had his beer, smashed a few plates and not made a story.

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Written by m4bmarketing
5006 days ago

Hi Yoni,

At least the passengers can be glad he did not do it mid flight. We are lucky as small business owners because we have a choice whether to work with certain customers or not.

Susan

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