Don’t let your company be the folly of a flop, or the butt of a blunder.
When things hit the proverbial fan- Don’t be scared, be prepared.
Here are the 10 tips to not drop the social media ball when issued complaints of higher severity.





Comments


Written by bockmary7
1704 days ago

Hi Lyceum.

I have stumbled upon some good articles that can give you examples of companies that have dome exceptional use of social media for offeringgreat customer services-

http://www.socialmediaexaminer.com/exceptional-customer-service-on-twitter/

http://www.socialmediaexaminer.com/10-ways-to-deal-with-upset-customers-using-social-media/

http://www.businessnewsdaily.com/7578-social-media-customer-service.html

Hope this helps.



Written by lyceum
1704 days ago

Bock Mary: Thanks for the links! I will check them out! :)



Written by lyceum
1706 days ago

Could you give some examples of companies that have been handling social media crisis and complaints in a good way?



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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!