Our goal, of course, hasn't changed — work to increase the number of positive comments written about your company, product, or service and take care of those who have negative experiences. But, how do you make that happen in the social media world? What steps to you take to keep negative social media damage to a minimum?
5 Steps for Successful Social Media Damage Control
Posted by
sannwood under Social Media
From http://mashable.com 5397 days ago
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