Airlines are used to receiving complaints via Twitter. Bomb threats, maybe not. That is why when a user believed to be a Dutch teen named Sarah tweeted a terrorist threat to American Airlines, it made national news within minutes.
American Airlines' Twitter Threat: A Lesson in Community Management
Posted by lonelybiz under Social MediaFrom http://lonelybrand.com 3647 days ago
Made Hot by: zioncampo on April 28, 2014 8:21 am
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