BizSugar.com › Social Media › How Social Media Can Make Your Small Business Better

To figure out how social media can help your small business,you don't need to look far. Just examine how bigger businesses like prestigious tech company IBM is using it. Social media helps IBM employees gather customer feedback, innovate, share the company's expertise and their own and more. If IBM can use an inexpensive and easy-to-use tool like social media to create a more effective company, what can your business do?