One of the major push backs I get surrounding twitter use for business involves the idea of ROI. It's a genuine concern and something that can feel very hard to measure for most businesses. It's rare when someone can effectively attract followers and blatantly sell something to that at the same time. In most social media settings it just doesn't work that way. The objective is to simply create enough engagement that people want to find out more on their own. While that's a great long term objective, it can be a little hard to track.
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